GIGANTIC SOFTWAREʼS PRIVACY STATEMENT
B. HOW WE COLLECT YOUR PERSONAL INFORMATION In some instances you are able to browse through our Site(s) without telling us who you are or revealing information that would permit us to personally or directly identify you (“Personal Information”). Gigantic Software may collect information in a number of ways. The most common are when you are asked to register before downloading Gigantic Software software; when you report a problem with our Site(s), our services or our software products; or when you purchase, activate and register Gigantic Software software products and services as applicable. Gigantic Software may also receive Personal Information about you from other business channels such as telephone calls, trade shows, conferences, product demonstrations, service engagements, or from our partners. Gigantic Software typically collects Personal Information such as e-mail address, name, company, organization or location but may include other information when needed to provide a product or service or as part of the purchase, activation and registration thereof. For example our order forms in the Gigantic Software Store collect customers’ contact information and financial information such as credit card number and other billing information, which is used to process, fulfill and deliver your order. All of the data you enter into the order form is encrypted before transmitted to the Gigantic Software’s payment processor over an encrypted channel to guard your data against abuse using SSL (Secure Sockets Layer) encryption. Gigantic Software collects the information submitted via email for technical incident support form to better serve our customers.
C. HOW WE USE YOUR PERSONAL INFORMATION Gigantic Software generally uses your Personal Information for purposes such as to help us create and deliver content, products, and services relevant to you; to help you find or purchase software, services or information on our Site(s); to provide you with assistance or respond to your inquires; to fulfill orders, process payments or perform credit check, as necessary; for interactive communications with you about our products or services; to relieve you from having to provide your Personal Information more than once; in order to prevent unlicensed or illegal use of Gigantic Software software; to notify you by email, telephone or other medium about product upgrades, updated information, special offers and other new services or software offerings (you will be able to unsubscribe from emails by following the instructions at the bottom of our message); to help us manage and administer our Site(s) or as otherwise described herein. The information about our users and visitors that Gigantic Software collects is important to us and we do not sell it to other parties. Gigantic Software will disclose Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law, subpoena, court order or other legal process; (b) protect and defend the rights or property of Gigantic Software and its family of Web sites, and (c) protect the personal safety of users of Gigantic Software, its Site(s), or the public. Please note that Gigantic Software maintains archives of its web logs, database, and other systems and information and that it is possible some of this information may remain archived after Gigantic Software deletes the information from its active database. Gigantic Software maintains these archives for disaster recovery, legal, administrative and other non-marketing purposes.
E. LINKS, DISCUSSION FORUM AND PUBLIC AREAS Our site may contain links to other sites, including ones that display our trademarks and name amongst other organizations. Gigantic Software assumes no responsibility for the content or the privacy policies and practices of such Web sites. Gigantic Software encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours. Please remember that any information you submit in a discussion forum, message board or other such area will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.
F. PROTECTION OF CHILDRENʼS PERSONAL INFORMATION The Site(s) are not directed to children under the age of 13 and Gigantic Software assumes products purchased through credit card means are purchased by adults. Gigantic Software respects the privacy of parents and children and is committed to complying with the Children’s Online Privacy Protection Act (COPPA). Gigantic Software believes that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other Personal Information without parental permission.